Dell Precision T7500 Installing Windows XP

So you want to install Microsoft Windows XP onto a Dell Precision T7500 but you are having a hard time in doing so. I spent a long time trying to figure this out. I went through over 10 windows CD with different drivers but non of them worked. There was one combination that worked and it was installing the Intel ICH1OR SATA AHCI Controller Driver and the Dell SAS 6/IR integrated workstation controller driver. I used nlite to slip stream the drivers into the Windows XP CD.

The computer came with Microsoft Windows 7 Pro on it so I wrote all of the names of the drivers that it used in the device manager because I wouldn’t have known what the name of the Sata controller or the SAS controller was. Always write down all of the information before wiping it out. I also had another issue where I couldn’t find a driver for the dell pseudo scsi bridge device but when I was installing Microsoft Windows updates it had a driver for it so I lucked on that one.

These machines are going to be PACS workstations for the radiology department and they will have two wide screen monitors and then will also have two diagnostic monitors. This was just one hurdle to get through but there will probably more to follow.

I was then trying to do a bart pe cd for the drivers but it wasn’t working saying no driver found. With this I found the following information

“I found that the Broadcom NeXtreme onboard NIC would work on the Dell systems with BartPE after I changed the name of the .inf file from b57win32.inf to b57xp32.inf to match the named of the .sys file. Both the .inf and .cat files are named b57win32, even in Bart’s example of adding drivers. I downloaded both from Dell and Broadcom and the files all had the same name. I also found out that changing the .sys file to b57win32 will not work. (http://www.911cd.net/forums//index.php?showtopic=14263)”

This worked for me and I was able to proceed with bart PE on this computer.

June 21, 2011 | Filed Under Technology

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Remote Desktop Flashes and Won’t Connect To Remote Computer

Today I had a user that he couldn’t remote desktop into his computer at work from with in the organization or at home. The terminal services service was running and the firewall was disabled so these two services were working fine.

When you would use the windows remote desktop client it would just flash and won’t do anything. Well my Manager tried some things but he couldn’t figure it out. I remembered I did a driver update to his Nvidia video card so I started in that direction.

I found a lot of posts talking about how they installed the latest drivers and now they can’t use Remote Desktop. This has been going on for a long time and it seems like Nvidia still haven’t fixed it.

The video card that the user had was the Nvidia Geforce 8400 GS. The new drivers that I tried was Version: 266.58 WHQL, and Release Date: 2011.01.18.

I looked at website http://computingondemand.com/nvidia-drivers-break-remote-desktop-with-windows-xp, and http://blogs.technet.com/b/brad_rutkowski/archive/2008/01/04/systemroot-system32-rdpdd-dll-failed-to-load.aspx

Also on another forum someone tried version 178.13 and they were able to get the remote desktop client to work. I downloaded the driver and it worked for me. Here is the download link to version 178.13.

http://www.nvidia.com/content/DriverDownload-March2009/confirmation.php?url=/Windows/178.13/178.13_geforce_winxp_32bit_english_whql.exe&lang=us&type=GeForce

If the earlier version didn’t work for me then I was going to give the computingondemand.com blog post a try that I linked at the top.

April 7, 2011 | Filed Under Technology

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Have You Done a Self Help Clinic For IT Related Questions at Your Work

So the other day my manager sent out a document about a Self Help Clinic for people that have IT related questions about our hospital technology services. If they need help remoting in on their laptop, phones, etc. I think it is a good idea but I don’t want them to think it is computer repair clinic for their personal devices.

The management needs to be behind us and say it is their judgement call on what goes on in these clinics. You need to know what the expectations of your manager are and what is the expectations of the users are going to get out it. We are going to trial this for couple of months to see how it works, and if the employees think it is worth wild thing.

Maybe you should do a 2 hour clinic on questions that you get most on. What do you think about this service?

March 26, 2011 | Filed Under Technology

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How To Install Your Corporate Exchange Email On Motorola Droid X

To add Corporate Sync / Exchange accounts:

Open Applications tray, select My Accounts

Select Add Account
You will be at the Set-Up accounts menu with several other social network icons.
Tap on Corporate Sync

You will need the below information to setup an Exchange Account on your phone:

Enter: Domain name\user name: Domain\Username
Enter Password: Network Password
Use secure server should be checked.
Enter Email address: Your work Email Address
Enter Exchange Server Address: exchange server of your work

You will need to setup a PIN Code for Security on your cell phone if you work has this feature setup on the exchange server

Tap on Next to submit settings. Handset will check with server and verify if successful. If screen turns black (based on your display timeout setting), just tap the power button or Back hard key.

You will need to review and adjust your exchange settings after set-up to make sure you have the appropriate sync settings to get email. Select the Corporate Sync account you wish to modify. Your Corporate exchange account settings will be displayed

March 20, 2011 | Filed Under Technology

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Motorola Droid FRG83G System Update

This morning my Motorola Droid wanted to do a system update to FRG83G. It didn’t take that long to do the update. It looks like people started to receive the update on the 9th.

If you want to see the video then Click Here.

FRG83G is a small download when I downloaded it. After the download I had to update bunch of my apps that were installed on my phone. It is suppose to fix a text messaging bug.

March 17, 2011 | Filed Under Technology

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Don’t let multiple devices go down in your department!!

I don’t think it is a very productive to let multiple devices to go down in a department if they are really dependent on them. We had an instance of it happening where I work. They always do this. They will put in a support ticket for 3 to 4 devices. You are then left to scramble to get them back working.

I don’t think your IT person will appreciate this from you. You are making a lot more work for them in the long run. I would put a ticket in when you notice that the device is down and not wait. You want to be proactive. This will also cause your department valuable time and money.

March 4, 2011 | Filed Under Technology

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Cables To Go Usb To Parallel Adaptor

When I was installing new computers at work the other week the computers don’t have a parallel port for the old printers. The computers just have USB ports. The two printers that I need to hook up where a HP 6P and HP 2100. They don’t have a USB port on the printer.

I ended having to go with a Cables to Go USB To Parrallel Adaptor. This adaptor worked out wonderfully. I didn’t need any drivers so it installed with out any problems. I would definiatly buy the adaptor if you need to hook a old printer up to a computer that doesn’t have a parallel port.

December 24, 2010 | Filed Under Technology

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When a heat sink gets dirty

You don’t want the inside of your computer to get dirty. You can damage your computer if you don’t clean it out.

You can see the inside from the air holes if it is dirty. Your computer is going to tell you when the computer is dirty. It will give you a thermal event but when it shuts down from a thermal event don’t turn it back on but clean it out.

You can use can of air, shop vacuum, there are also vacuums for cleaning out computers like the Metro Vacuum MDV-1BA DataVac Pro.

December 5, 2010 | Filed Under Technology

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Someone Broke Into A Computer At Work

At work some one broke into a computer. This computer is a patient lounge computer which is on our public wireless.

They got the wireless NIC, but nothing else. People will be hard set to get something that they want. The computer had a security cable attached and security bit. So you can see how determined they were.

November 30, 2010 | Filed Under Technology

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Crouse Hospital and the New OR Rooms

Here are some pictures and a video of the new OR at Crouse Hospital. This is where I work. We installed three computers in each OR Room. There is a computer in the cabinet, on the nurses station and a wall mount. Each OR Room has state of the art equipment.

If you can’t view the video then Click Here.

Here are some pictures that I took.

This is what the wall mount computer looks like. It is a Seneca Data Mini x10 with a 19″ monitor. This is the standard computer that we install.

In this pictures gives you view of the whole room. You can see the stryker equipment. Most of the rooms are the same.

This is the nurses station computer and the touchscreen Stryker monitor. The keyboard and mouse by the stryker touchscreen controls the computer in the cabinet. Which will be used to display PACS images for medical staff.

Each room gets a mini rack in the cabinet. They get a patch panel, 24 port network switch and a rack mountable UPS. In the cabinet in the lower shelves hold the stryker equipment and one of the mini computers.