HP you Suck

It all started when I had to send a deskjet back to HP to get fixed. They didn’t fix it because it was under waranty so they sent me a new printer the printer didn’t have back cover, so they tech for HP told me to send the printer back to them. This was on 10/23/08. I sent them the printer on 10/27/08. I was the stupid person that didn’t write down the tracking number that was on the preprinted label. So I could have a record of the tracking number.

On the original tracking number it shows that the printer got scanned at the Syracuse hub on 10/27/08 at 7:30 PM. I don’t have a printer but the only thing I have now is a back cover. FEDEX was no help either. Why can’t you do a search on an address that the package was pickup from. So frustrating this is. Thanks HP you could originally told me that you were able to send me the back cover and I didn’t have to send the printer back out to you.

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November 21, 2008 | Filed Under General

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