On Call the week of 11/9 – 11/16

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It was a busy week for me. I was called in around 4 times. It seems like the on calls weeks have been busy. It seems like it is up and down graph. There has been weeks when I wasn’t called in but these few weeks I have been called to do something or I had to go in because of something. I am not complaining because the money is great when I get called in and to carry the pager for the week.

1. I got called in because 4 laptops wouldn’t work. They have a lot of laptops on the floor but it just seemed it was alot that didn’t work. Two laptops the extended batteries were drained and needs to be plugged in. One of the laptops the screen was rotated, and need to be corrected. The AV also had to be reinstalled. Another one I had to take the extended battery because the battery had an error on the display, but it was out of warranty. Then the other one the tip came loose from the back of the laptop. I then ended up taking another battery and the company has already sent me the a new battery. I charged it over the weekend. I already sent out the bad battery to the company.

2. I had to install a loaner printer and fax machine on the floor because their copier started to jam and they couldn’t print or fax things out.

3. A laptop had a fan error so I installed a loaner laptop until Monday when I come back in. That night I clocked out but I took the laptop apart to clean all of the dust out of the inside. It was pretty dusty. I think I got something screwed up because it is freezing and locking up now. I am going to disassemble it and see if all of the wires are in correctly maybe I missed something at 12:00 AM when I took everything apart.

4. I got called in to check their copier the floor said that it was just scanning in half of the sheets, but I was able to copy, fax, and receive fine. I brought everything back and closed that ticket.

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