Resume

Objective:

To obtain a position that will utilize my background and qualifications in the information technology field.

Education:

Bachelor of Technology in Network Administration
Morrisville State College Morrisville, NY
December 2006

Associate of Applied Science in Computer Information Systems
Morrisville State College Morrisville, NY
May 2004

Certifications:

December 2004 - Comptia Network+

Work Experience:

Contractor for Suny OCC Information Technology Department
December 2006 – November 2007 Syracuse, NY

Diagnose user problems
Install software programs on users computer
Install Microsoft Windows XP on computers
Diagnose printer problems
Install hardware on Nexlink computers that includes hard drives, power supplies, motherboards, and RAM
Decommissioned and inventoried old computer systems
Documented all the network switches on campus
Documented all the access points in phase two of the wireless Project
Install Ethernet cables and tested them with Fluke cable tester
Help install Enterasys RBT-8400 wireless controllers
Help Install Enterasys RASM server to control the wireless controllers
Help install Enterasys switches

Freelance computer technician for Bellavia Transportation, Inc.
December 2004 – Present East Syracuse, NY

Install computer hardware on 7 desktop computers includes hard drives, power supplies, motherboards, and RAM
Upgrade computer operating systems from Microsoft Windows 98 to Microsoft Windows 2000 on 7 computers
Create Ethernet cables and fixed Ethernet jacks
Install Linksys switch and Linksys router
Install ink jet printers and replace cartridges
Install Lexmark E238 Laser Printer and shared the printer for various users
Setup GFI Fax maker and Cheyenne BitWare fax server
Setup Microsoft Windows 2000 active directory domain for user management, and file sharing
Install and maintain Shop Controller software by Alliance Computer Systems
Install and maintain Easy Dispatch on desktop computers
Develop and maintain website for the taxi and limousine business
Install Microsoft Office on 7 computers

Freelance webmaster for Krupper International Books
October 2000 - Present Syracuse, NY

Maintain and develop the eCommerce web site that has grossed revenues as high as $100,000
80% to 90% of sales are internet generated
Customize the eCommerce shopping cart
Gather customer requirements on deliverables for the website
Obtain Customer sign off on deliverables
Maintaining the legacy shopping cart

Intern for Crouse Hospital Information Technology Department
May 2006 – August 2006 Syracuse, NY

Installed computer hardware on desktop Nexlink computers includes hard drives, power supplies, motherboards, and RAM
Diagnosed user problems
Installed Microsoft Windows XP on computers
Installed various software programs
Diagnosed printer problems
Decommissioned and inventoried old computer systems
Installed Microsoft Windows 2003 on a Dell server
Help Install 3Com switch

Work study under the Network Engineer at Morrisville State College
August 2003 – May 2004 Morrisville, NY
August 2002 – May 2003

Installed computer hardware on IBM desktop computers includes hard drives, power supplies, mother boards, and RAM
Installed software applications on desktop computers includes Microsoft Office, and Norton Antivirus
Reset Raylink wireless access points when malfunctioning
Installed Ethernet cables and performed testing with Fluke Cable testers
Assisted in the install of Enterasys Switches
Decommissioned and inventoried old computer systems
Installed Microsoft windows operating system on IBM desktop computers
Installed Microsoft Office Suite on IBM desktop computers

Information Technologies Experience:
Software Applications: