Motorola Droid Battery Cover Problems

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The only big problems I see with the Motorola Droid is the battery cover that comes off. I had this happen once when I was at a party. The night before I had it happen twice in one day. I saw on a forum you can go to https://www.motorola.com/feedback.jsp to contact them about your battery cover falling off. They also have a live chat to support that you can use, and the phone number you can call. If you need to do any of the three here is another web page that you can Contact them by going to https://motorola-global-portal.custhelp.com/app/utils/chat.

I sent them an email and the next day I got this response from them:

Dear Greg,

Thanks for reaching out to Motorola. I’ve reviewed your e-mail and I’m ready to help.

We are sorry to learn about this inconvenience with the battery door of your Motorola Droid. We have a new battery door with a different design for your phone. Please reply confirming your personal information (full name, physical address where you would like to receive the item, city, state, zip code and day time phone number) so as that we can send you a replacement at no cost.

Important: Motorola does not ship to PO BOXES

We hope that you find this information useful and look forward to assisting you in the future.

For information about Motorola products and services, please visit us at http://www.hellomoto.com/

Thank you for contacting Motorola e-mail support.

Best Regards,

I think that kind of sucks that the cover was designed wrong and now they have a better design which is good. I am glade that if you have problems with your cover they are going to replace it with the better design. What I did to correct the problem for the time is take some paper and fold it about 3 times and it keeps the cover on tight. I also went on ebay and bought my self a case, car charger, another USB cable, and a protective screen for it for $8 with free shipping.

There are also other techniques people are doing to take care of the problem. Other people have put black electrical tap on the back cover. People also have bent the tabs on the cover a little to secure it, and there is a little metal where the cover slides into at the top of the battery compartment they have bent this outward a little also. I think these techniques we shouldn’t be doing because we bought this phone for $199 and it should be perfect. Anyone else having the same issues? People also have talked with Verizon and they won’t do anything about it.

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December 22, 2009 | Filed Under Technology

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One Response to “Motorola Droid Battery Cover Problems”

New Battery Back Cover for the Motorola Droid | Greg Ellison on December 30th, 2009 5:03 am

[...] New Battery Back Cover for the Motorola Droid Hello there! If you are new here, you might want to subscribe to the RSS feed for updates on this topic or sign up to my Email Newsletter.Here is a video of the new battery cover that Motorola sent me for the Motorola Droid. I had the cover come off couple of times. I had the phone less then 30 days. If you can’t see the video then Click Here. If you want to read the story and everything then Click Here. [...]

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