Pictures of a Problem Computer

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Here are some pictures of a computer that had some problems at work. It has already been fixed and brought back to the floor. Can you spot the problem?. I just wanted to see if you can see the problem.

The computer was shutting down and there was an error message of 7F in the event viewer when I logged on. If i can boot and login into the computer long enough I will do a check of the event viewer to see if I can find an error code, and I will also try to see if it created a mini dump.

I will do research on the error code, also do research of what is inside the minidump. The minidump can reference a driver etc. you also want to do a visual check on the motherboard to see if there are any problems that jump at you. What I ended up doing was replacing the motherboard with the same kind motherboard. It wasn’t that hard.

When I first looked at the computer they were in the middle of doing a surgery. I did my first checks in the event viewer and minidumps, and I saw the error code 7F. From that point I knew that I had to bring the computer upstairs but I just wanted to get the computer and bring it back to the shop. I kept my hands on the computer at all times because I didn’t want to touch anything blue or knock into anything. I guess that is the life of a health care IT support person.

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December 31, 2009 | Filed Under Technology

1 Comment

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One Response to “Pictures of a Problem Computer”

Leo Clugh on January 20th, 2010 12:06 pm

The motherboard appears to have several swollen electrolytic capacitors which I have seen many times before causing all kind of PC issues (no boot, blue screens, errors in the event log, etc).